Residents FAQ

Answers to your common questions

Can you hold a place before I apply?
Unfortunately, we are unable to hold properties without payment of a holding deposit and they are paid once you have been approved.

Is the deposit refundable?
Holding deposits are refundable based upon a schedule. If you don’t take possession of the property, a portion of the deposit will be retained.

How much is the application fee?
The application fee is $50.00 and is non-refundable.

You have a property I want to rent. How do I apply?
Complete our on-line application and provide necessary documentation. Once the information is received and payment of the $50.00 application fee is received, we will begin processing your application.

How do I pay rent?
Online or at your nearest 7-11 Convenience Store (Registration Required)

I want to get a pet. What do I do?
Contact our office to determine if your property allows pets.

I want to move out, but my roommate wants to stay. What do I do?
You must provide a 30 day written notice. Your roommate will have to apply to remain in the property.

My lease expiration is coming and I want to move out. What do I do?
A 30 day written notice is required

Who is responsible for paying for repairs & maintenance requests?
Repairs necessitated due to your negligence or error, are your responsibility. However, the office can handle the repair and charge the invoice to you. All repair requests must be made in writing to the office, regardless of how it occurred.

What if my credit is not perfect?
We consider all types of credit. Depending on your score, you may have to pay a higher security deposit.